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Thanks for purchasing our products at www.firstaidplusmore.com operated by Total Resources International, Inc.
In order to be eligible for a refund, you have to return the product within 90 calendar days from date of purchase. The product must be in the same condition that you receive it and undamaged in any way.
Upon receipt of your returned item, our Customer Service and Quality Control Department will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 90 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our Customer Service Department at 909-594-1220 or e-mail us: firstname.lastname@example.org.